Video playback isn't working, my player shows a black screen
It’s possible that an ad-blocker is interfering with the video player. Disable the ad-blocker and
try again. If
issues persist, please see the additional troubleshooting steps below.
The video player shows an error "Network Error" or "Decode Error"
This generally occurs when the live stream venue is having internet connectivity issues. Try
refreshing the page in a
few minutes to see if these issues have been resolved.
Check your internet speed to make sure your internet is fast enough for smooth playback. We
recommend a minimum
internet download speed of 1.5mbps for video-on-demand content and 4mbps for live event
content.
How fast is my internet?
You can test your internet speed by
using a service such
as www.speedtest.net. If your
download speed is slower,
your viewing experience may be degraded. Please note that viewing a live video stream
over a wireless connection can
be unreliable.
Disable ad-blockers or other browser extensions that may be interfering with the page.
"Hard refresh" the page. This is done by pressing the "Ctrl-F5" keys on Windows or
"Cmd-Shift-R" on Mac.
Close all instances of your browser then relaunch the browser and try again.
Clear your browser cache. You can find instructions for clearing your cache here.
If problems persist, it may be a problem at the live stream venue. Please try again later.
Video playback is very slow
There could be a number of causes resulting in slow or interrupted video playback. In general, if
you’re
connecting over Wi-Fi and experiencing constant rebuffering or other issues during playback, try
moving
your router to another location and away from other devices that may cause electrical
interference.
We recommend the following:
Move your wireless router to a more central location of your home.
Move your wireless router to an elevated surface such as a desk or on top of a bookshelf.
Clear clutter from the vicinity of your wireless router.
Fireside Chat: Xʷtatəl̕ləm, Place of Learning
Jun. 7, 2022 at 8:40 a.m. PDT
Nolan Charles (xʷməθkʷəy̓əm/Musqueam Indian Band) and Stephen Bruyneel (Fraser River Discovery Centre) discuss their ongoing partnership on the development of xʷtatəl̕ləm, a Place of Learning About the Indigenous Heritage and Teachings of the Fraser River.
Sponsored by GCT Global Container Terminals.
Mr. Charles is privileged to serve as a Council Member for the Musqueam Indian Band for the last 30 years and has played an active role on council committees dealing with substantive treaty, lands and finance issues. He serves as a Director for the Musqueam Capital Corporation (MCC), a member of the Board of Directors of the Fraser River Discovery Center Society and – most recently – has been appointed to the Board of Directors at Science World and to the BCAFN Gaming Commission.
Stephen Bruyneel works under contract for the Fraser River Discovery Centre Society (FRDCS) as the Director, External Relations & Development. He is also a member of the Indigenous Relations Committee of the FRDCS Board of Directors and, in that capacity, works closely with Musqueam Indian Band (MIB) on an exciting new partnership emerging out of a recent memorandum of understanding.